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Upper Peninsula Long Term Care Ombudsman Program

The Michigan Long Term Care Ombudsman Program strives to improve the quality of care and quality of life experienced by residents who reside in licensed long term care facilities such as nursing homes, homes for the aged, and adult foster care homes.

Local Ombudsman provide a community presence by routinely visiting residents in long term care facilities. They work with individual residents to resolve problems and to promote high quality care.

Ombudsman are skilled in the following areas:

  • Explaining resident rights
  • Empowering residents to communicate concerns
  • Assisting residents in resolving these concerns
  • Providing community education regarding long term care issues
  • Promoting the use of best practices throughout the long term care system

When to Call an Ombudsman:

  • Have concerns or questions about care in a facility
  • Have questions about your rights in long term care facility
  • Want information on alternatives to nursing home care

Contact

Dial 2-1-1 or 1-866-485-9393

Physical Address: 2501 14th Avenue South

Mailing Address: PO Box 606

Escanaba, Michigan 49829

ombudsman@upcap.org


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