UPPER PENINSULA LONG-TERM CARE OMBUDSMAN PROGRAM
The Michigan Long-Term Care Ombudsman Program strives to improve the quality of care and quality of life experienced by residents who reside in licensed long-term care facilities such as nursing homes, homes for the aged, and adult foster care homes.
Local Ombudsman provide a community presence by routinely visiting residents in long-term care facilities. They work with individual residents to resolve problems and to promote high quality care.
Ombudsman are skilled in the following areas:
Explaining resident rights
Empowering residents to communicate concerns
Assisting residents in resolving these concerns
Providing community education regarding long-term care issues
Promoting the use of best practices throughout the long-term care system
When to Call an Ombudsman:
Have concerns or questions about care in a facility
Have questions about your rights in long-term care facility
Want information on alternatives to nursing home care
UP Long-Term Care Facilities Directory 2022
MI Office of Services to the Aging
